Since an aadhaar card has become important for all citizens of India, it is an important task of the Unique Identification Authority of India (UIDAI) to ensure proper management of aadhaar enrolment, developing the policy, efficient system for issuing aadhaar numbers to individuals, perform authentication and at the same time secure the identity and authentication records of individuals, the reason being, aadhar card is based on the biometric and demographic data of the applicant. An aadhaar serves as a Proof of Identity (POI) and Proof of Address (POA) and entitles citizens with additional benefits mentioned under the Aadhaar Act, 2016.
To render efficient grievance redressal services, the UIDAI provides a toll-free aadhaar helpline number 1800 300 1947 or 1947, which operates throughout the year (24/7 x 365) to help citizens gather information on their aadhaar cards. Any individual who intends to file an official complaint or provide suggestions can use this helpline. Additionally, one can also seek this helpline to find aadhaar enrolment centres across India.
The headquarters of UIDAI is based in New Delhi. A person can directly write to the head office for any related query.
Toll-Free Helpline Number: 1800 300 1947 or 1947
Email ID: help@uidai.gov.in
Official Website: uidai.gov.in
Address: Unique Identification Authority of India, Government of India, 3rd Floor, Tower II, Jeevan Bharti Building, Connaught Circus
New Delhi - 110001
Phone: 011-23466899
The UIDAI has established multiple aadhaar centres across cities in India. Most of these centres have a grievance redressal unit where people can call and share their issues to get speedy resolutions.
Telephone Number: 0172-2711947
Fax: 0172-2711717
Email: grievancecell.rochd@uidai.net.in
Address: SCO 139-141, 3rd and 4th Floor, Sector 17-C, Chandigarh - 160017
Telephone Number: 011-23481126
Fax: 011-23481110
Address: Ground Floor, Pragati Maidan Metro Station, New Delhi -110001
Telephone Number: 0522-2304979
Email: uidai.lucknow@uidai.net.in
Address: UIDAI Regional Office, 03rd Floor, UP State Construction & Infrastructure Development Corporation Ltd. Building, TC-46/V, Vibhuti Khand, Gomti Nagar, Lucknow - 226 010
Telephone Number: 1947
Email: help@uidai.gov.in
Address: UIDAI Regional Office, 7th Floor, MTNL Exchange Building, G.D. Somani Marg, Cuffe Parade, Mumbai - 400 005
Telephone Number: 0651-6450145
Email: ro.helpdesk@uidai.net.in
Address: UIDAI Regional Office, 1st Floor, RIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi - 834 010
There are three primary channels through which a citizen can file a complaint:
Complaints which are filed online should be on the basis of non-generation of Aadhaar card or against Operator and Enrolment Agencies. Applicants have to simply visit resident.uidai.gov.in/web/resident/file-complaint and fill the form with basic details such as enrolment ID (EID), personal details, location and complaint details, and submit the form. As soon as you submit the form, you will get an acknowledgement request on your registered mobile number and email. In order to check the status of a complaint, a user has to visit the official website of resident.uidai.gov.in/web/resident/complaint-status and submit their complaint ID. This ID is the number sent to you at the time of complaint registration.
What is the Aadhar card customer care number?
The aadhar card customer care number is 1800 300 1947 or simply 1947. It is a toll-free number operating 24/7 x 365 days of the year.
How do I file a complaint regarding Aadhaar Card generation?
You can file a complaint by visiting the UIDAI’s website and filling the grievance redressal form. You can also write to help@uidai.gov.in or contact any of their regional offices.
How can I make an enquiry regarding Aadhaar card?
In order to enquire about any information about your aadhaar card, you can simply contact the helpline number 1947 from your mobile number registered with aadhaar.
