SBI Car Insurance

State Bank of India is India’s leading public sector bank with known branches worldwide. In partnership with the Australian-based Insurance Australia Group, State Bank of India has established SBI General Insurance. Through this collaboration, SBI car insurance provides a wide range of tailor-made car insurance plans that fit your vehicle needs.

The following benefits can be availed with the payment of additional premium.

Depreciation waiver

This applies only to replaced parts not categorized under total loss This includes CNG LPG and Bio Fuel Kit.

Protection of No-Claim Bonus

The NCB benefits, whether accrued or due will continue irrespective of claims made under the following status:

• A particular policy must be renewed with SBI General Insurance i.e. the policyholder does not switch to another insurance company.
• Only a single claim was made over one policy period.
• Ensure that the damage repairs were undertaken in a listed network garage.
• Concerning discount, the renewal will be equal or same as the given/awarded before the claim.

Replacement of keys

In case of lost or stolen keys, the expenses made to make duplicates or repair broken locks at authorised garages will be reimbursed within specified limits i.e. 10% (with co-payment of total costs) or Rs.500, whichever is higher.

Recompensing paid employees

In case of passengers such as a hired driver, employees of the policyholder, passengers, who were driving the car, will receive all legal dues payable.

Personal belongings cover

For losses arising out of damaged or lost belongings in the car, of the insured party only, will be recompensed for up to Rs.50,000 (subject to deductibles ranging between Rs.500 to Rs.5,000). as evinced by the original i

Invoice Value

Under this benefit, the insured will receive, from the insurance company, the difference between the claim payout and the actual value of the car (the actual value being the amount paid as evinced by the original invoice).</b>

All liabilities, damages and expenses arising out of damages to any third-party are covered. All losses and damages arising out of death or bodily injury or property impairment and own damage liability are covered. Scenarios such as fire, natural disasters, and mishaps during transit, theft, civil unrest, war, terrorism and related acts are covered for.

Damages arising in case of personal accidents:

• Cover of ₹2 lakhs to the vehicle owner.
• Passengers, apart from the owner driver can also make a claim for an amount of ₹2 lakhs each.

Age Related Discounts: This is given to individuals aged between 36 to 60 years of age. It comes with the following features:

• 1. Track Claim Application and Status Updates.
• 2. Avail a Transparent Claim Process.
• 3. On-road Emergency Assistance.
• 4. Guidance through the process of repairs and replacement.

Voluntary Deductible: Option to select some amount of the claim payable, you can avail premium discounts on the same.

No Claim Bonus: This is given as per the mentioned conditions.

• 1. Non-claim policy period.
• 2. Up to 50% of premium due.
• 3. Upon renewals within 90 days of policy expiry.
• 4. Transfer of no-claim benefits from the existing insurer to another.

Online Facility: Not only can you purchase new plans online but also renew your existing ones from the official website of SBI Car Insurance.

Exclusions are conditions which are not covered under any Insurance Provider. Mentioned below are exclusions under SBI General Car Insurance:

• 1. Any form of consequential loss.
• 2. Mechanical or electrical fallouts.
• 3. Loss in the value of the vehicle due to wear and tear, depreciation.
• 4. Damages arising out of overusing the car’s limitations.
• 5. Damages arising out of war or nuclear fallout.
• 6. Driving without a valid license, under the influence of alcohol, neglectful driving, and rash driving.
• 7. Damages due to extensive modifications or accessories.

With respect to any queries, doubts and clarifications, you can contact SBI General Car Insurance Customer Care toll free number at 1800 22 1111. You can also register your service request via callback from the service executive.

Additionally, you can also locate any of the branches across PAN India through their online branch locator. It also comes with an extended feature of locating a network listed garage.

The registered contact address is as follows:

SBI General Insurance Company Ltd.

• "Natraj"301, Junction of Western Express Highway & Andheri Kurla - Road, Andheri (East) Mumbai - 400 069.
• Office Timings: 9:30 a.m. to 6:30 p.m. (Monday to Friday)
• Toll Free: 1800 22 1111 / 1800 102 1111
• Car Insurance: SMS MOTOR to 561612
• To update your email id SMS UPDATE < CUSTOMER > < EMAIL ID > to 561612

Here's the SBI general car insurance renewal process:

• Online or App: Renew through the SBI General Insurance website or mobile app.
• Log In: Enter your login details.
• Review and Update: Check your policy details and make changes if needed.
• Pay: Choose your payment method and complete the transaction.

Remember to renew before the expiration date and consider any necessary changes to your policy.

In case of an accident or loss or damage, the first thing is to call the customer care and brief them of the incident. The service executive will assist you in making a claim and provide you with a claim reference number. You need to download the claim application form and submit it with the following documents:

• 1. Self-attested legible copy of the Registration Certificate.
• 2. Self-attested legible copy of Driving License of the driver at the time of the accident.
• 3. Attested copy of FIR in case of Third Party Damage.
• 4. Details of Third Party Damage. After this, a surveyor or inspection officer will be sent to inspect the damages occurred to the car. Only after successful inspection, the car is put forward for claim settlement.

What is Insured Declared Vehicle The insured declared vehicle is the sum assured, it is the manufacturer’s selling price adjusted for depreciation. The rate of depreciation to be adjusted in order to derive the IDV is based on the age of the car.

• 1. 5% up to 6 months.
• 2. 15% between 6 months and 1 year.
• 3. 20% between 1 year and 2 years.
• 4. 30% between 2 years and 3 years.
• 5. 40% between 3 years and 4 years.
• 6. 50% between 4 years and 5 years.

With an excellent claim settlement ratio, SBI General Car Insurance has a strong multi-distribution model comprising of bancassurance, agents, brokers and retail direct channels. The current strength is over 21,000 IRDAI certified employees including the State Bank Group employees along with 8000 insurance agents who have successfully furnished insurance policies even in the most rural areas of India. 1500+ network garages and excellent incurred claim ratio of 102.07% has made SBI Car Insurance the most trusted amongst the Indians.