Neha
great brand and great service! Go for it!
06 Feb 2020
HDFC ERGO General Insurance Company Ltd. came into existence by the formation of a joint venture between Housing Finance Institution, India's premier lending entity, and ERGO International AG, the principal insurance entity of Munich Re Group.
HDFC ERGO general insurance offers a large bouquet of products, which includes Car, Bike, Health, Travel, Home, and Personal Accident for retail customers. In the corporate space, it has customized products like Property, Marine, and Liability Insurance.
HDFC ERGO has an 'iAAA' rating by ICRA, which proves its highest claim paying ability. It also has ISO certification for their Claim Services, Policy Issuance, Customer Servicing and Standardization, and uniformity in Information Security Processes being followed across all its branches & locations.
Vision: The Company’s vision is to be the most valued admired insurance company that enables the continued progress of customers by being responsive to their needs.
Values: The Company is firm on its value system called SEED which stands for Sensitivity, Excellence, Ethics and Dynamisms.
The Company offers a wide range of insurance products. They can be listed as:
Online Payment process
HDFC ERGO understands the hassle of paying premium through offline mediums. Hence, the company allows policyholders to pay their premiums on an online platform by:
Simply logging onto www.hdfcergo.com and clicking on the ‘Renew Online’ button
Once done, the website opens in another tab where the policyholder will have to enter their policy number under the "Policy Number" tab.
Then the policyholder would click on "Proceed", which takes them to the "View Policy Details" tab.
Once the policyholder ensured that all details of the existing policy are valid, the individual can pay under the "Make Payments" tab.
Offline payment process
You can renew your insurance policy easily by physically visiting any HDFC ERGO branch and requesting for a renewal. The payment can be made in person at the branch. One needs to ensure that the insurance policy is renewed before the expiration date.
Online Renewal Process at HDFC ERGO Insurance Company
Online renewal of an insurance from HDFC ERGO is a hassle-free process. Here’s a step by step guide to get your insurance renewed-
Visit www.hdfcergo.com and click on "Instant Renewal"
Enter your policy details
Look for add-on covers to enhance your coverage for securing your asset
Fill the details, and your premium for renewal shall get generated
Make the payment and renewal for your insurance policy, and you’re done
Renew insurance plans provided by other insurers with HDFC ERGO insurance
HDFC ERGO is a flexible insurance platform that allows you to renew insurance policies of other insurance providers as well. One simply has to log on to www.hdfcergo.com and provide minimum details of their expiring policy and buy HDFC ERGO’s insurance policy online. One can also avail the No claim bonus benefits in full.
HDFC ERGO boasts of a number of awards won at different events for various categories. Some of them are-
ICAI Awards for Excellence in Financial Reporting
SKOCH Order-of-Merit for Claims Survey Management (CMS) for qualifying amongst the Top 100-projects in India
Best Customer Experience Award of the Year (Financial Sector) by KamiKaze
ICAI Awards for Excellence in Financial Reporting Annual Report FY 2014-15 under the Category III – Insurance Sector
CMS Outstanding Affiliate World-Class Service Award 2015 by Chubb Multinational Solutions
Best Insurance Company in Private Sector – General
HDFC ERGO is awarded BEST GENERAL INSURANCE COMPANY in INDIA in 2014
Gold Shield ICAI Awards for Excellence in Financial Reporting for the year 2012-13
HR Excellence through technology award in 2013
BEST GENERAL INSURANCE COMPANY in INDIA
Best Employer Brand Award by IPE BFSI
Best Investor Education & Category Enhancement – Insurance by UTV Bloomberg - Financial Leadership Awards 2012
HDFC ERGO is awarded for Excellence in General Insurance in 2012
ICAI Awards for Excellence in Financial Reporting
What Kind of policies are available online with HDFC ERGO General Insurance Company?
There are various insurance plans offered by HDFC ERGO that suit individual needs. They are-
What Kind of policies are available online with HDFC ERGO Insurance Company?
All retail policies offered by the company are available online for purchase and renewal.
How to renew HDFC ERGO’s insurance policy online?
Renewal of an insurance from HDFC ERGO online is a simple process.
How can I contact HDFC ERGO for health insurance?
In order to invest in health insurance plans provided by HDFC ERGO, you can visit www.hdfcergo.com and select the health insurance plan that suits your needs. Alternatively, you could visit a branch of HDFC ERGO General Insurance, contact an insurance advisor and select a plan that meets all your health requirements.
Are all the major corporate hospitals on the network?
Yes, the company is proud to network with a total of 10000+ hospitals across India.
How does one get reimbursement for pre- and post-hospitalization expenses under this scheme?
For reimbursement of pre and post hospitalisation expenses, one needs to present the bills and duly filled claim form to the insurer. Post inspection, the bills are reimbursed by the insurance provider to the policyholder.
What is the procedure and documents required for filing a Loss of Checked-in Baggage claim?
The following is the procedure to claim loss of checked-in baggage
