In India, Insurance is a hard-to-perceive concept as it involves numerous terms and conditions that are hard to understand. Health insurance being a subset of the Insurance segment isn’t an exception. Many, still find insurance especially health insurance to be a confusing and complicated concept as it involves very minute details about inclusion, exclusion, and the process overall.
This being very common with most people it is best to get in touch with a health insurance advisor. This article let us understand who is a health insurance advisor and the benefits of having one.
Who is a health insurance advisor?
A health insurance advisor also known as an agent is a licensed professional who helps and assists individuals, families, and potential clients in selecting and buying health insurance plans. The advisor is a knowledgeable person about numerous health insurance options available in the market. He acts as an intermediary between the insurance companies and customers. The primary job of a health insurance advisor is to help and guide customers to find the best health insurance plan depending on their needs. Following are the key benefits of having a knowledgeable health insurance advisor and their responsibilities.
Complete knowledge about health insurance:
A health insurance advisor has detailed knowledge about the health insurance sector. He is considered an expert in the field of health insurance having a 306-degree understanding of how the insurance sector works, its recent trends, etc.
Product Knowledge: One of the biggest must-haves of being a health insurance advisor is to have the best knowledge of health insurance plans only then they can help and provide guidance related to selecting the appropriate plan.
Provide guidance: The advisor should understand the primary health insurance needs of a client by assessing vital information like Medical History, current health condition, preferred hospital, etc. Based on this analysis the advisor can recommend a health insurance plan that best suits the client's needs.
Plan selection: Once all the medical history and analysis of current health status is complete. The next step is health insurance plan selection where the advisor will help the client with comparing and evaluating numerous health insurance plans by explaining to them the features, benefits, inclusions, exclusions, etc. This personalised guidance shall help the client decide about insurance coverage and plan selection.
Assistance in the purchase: Once the client has selected the appropriate health insurance plan the next step for the advisor is to help the client in purchasing the health insurance plan. The advisor shall take care of the paperwork and help in the application process whether online or offline mode.
Claims Assistance: In the event of a medical emergency, the advisor shall help the client in filing the health insurance claim taking away the mental stress. Advisor shall on behalf of the client handle all the documents, assist in paperwork, and help resolve disputes if any arise in the claim process.
Acts as a link: An advisor acts as an important link between the client and the insurer. Having a good knowledge about the insurer, their products, and terms of the policies in detail. For any queries or concerns, clients can approach the advisor and get a satisfactory answer as they communicate the concerns to the insurer on behalf of the client.
Education and updates: A health insurance advisor keeps their client updated about the recent updates and changes in the terms and conditions of the plans, and any change in the insurance sector and offers information about new plans, health insurance companies, etc. This constant update helps the client to stay informed about the health insurance sector.
Thus, above are some important responsibilities of an insurance advisor. A good knowledgeable health insurance advisor advises the best plans for health insurance seekers keeping in mind their health insurance needs and budget. He is a person who has an in-depth knowledge of the insurance sector, insurers, and their plans. He acts as a guiding light for people who have limited knowledge of the insurance sector. They help in making informed decisions by simplifying the health insurance jargon.
How to find the best health insurance advisor?
Finding the best health insurance advisor is a difficult task but we have got your back. Here are certain criteria that every client must look into while finding the best health insurance advisor for oneself.
Look for an advisor who asks a lot of questions as it helps them to understand the needs and requirements of an individual.
Look for an advisor who after understanding your requirements offers numerous options in health insurance plans indicating that he holds in-depth knowledge about the numerous products and plans available in the market.
Look for an advisor who in finding a health insurance plan that suits your budget and healthcare requirement
Look for an advisor who updates and educates you periodically about the insurance sector
Look for an advisor who deals with the insurer in a way that requires minimal overlooking by the client.
Look for an advisor who has lots of patience when it comes to answering the queries of the customers and getting answers from the insurance company.
Look for an advisor who holds the education expertise required to become a health insurance advisor
Look for an advisor who holds valid credentials for doing the business of health insurance advisory.
Look for an advisor who has the best customer reviews and feedback. Ensure to ask for referrals and recommendations.
Look for an advisor who has vast experience in the health insurance industry this will help in understanding their work process and their track record.
The health insurance sector is faced fast-paced and ever-changing industry. You need someone who is abreast with such a changing landscape and can provide you with proper guidance to help you navigate through tough times. Having a health insurance advisor is the best way to understand and navigate the ever-confusing health insurance sector as they help simplify things and bridge gaps between the client and insurance company.
Also Need to Read: 4 Compelling Reasons why you should have a Good Health Insurance Advisor