Mutual funds are funds that pool money from investors to purchase securities. In simple terms, mutual fund companies collect money from many investors whose objective is to save and gain money through investments. Over the tenure of the investment, all the gains and losses are shared by the investors, in line with their proportion of contribution.
There are many types of mutual funds in India such as equity funds, debt funds, money market funds, balanced or hybrid funds, sector funds, tax-saving funds, index funds and so on. Several mutual fund companies are on the rise; a few of them are UTI mutual fund, Axis mutual funds, ICICI Prudential mutual fund, HDFC mutual fund, Reliance mutual funds, etc.
HDFC is one of the top 5 fund houses of India. It is a leading asset managing company in India, especially in mutual funds. HDFC offer a variety of hybrid, debt and equity funds to anticipating investors. Being among the most efficient mutual fund companies in India, makes it mandatory for HDFC to provide excellent customer service. To respond and resolve various customer grievances by facilitating an effective two-way communication, HDFC offers various methods for customers to get in touch with the company for direct assistance.
HDFC MF have appointed representatives to assist their customers and solve all their discrepancies. Calling is probably the most common and most effective way to get your queries answered. Toll-free numbers refer to helplines that are free of cost, which means you will not be charged any money for it. HDFC has two toll-free numbers that are for customers in India as well as international number to assist customers outside India. For investors situated within India, the toll-free customer service number is 1800 3010 6767 / 1800 419 7676 and for investors that are situated outside India, the toll-free customer care number is +91-4433462406. These exclusive helplines help customers connect with HDFC representatives. These customer service numbers function as per the Indian Standard Time (IST). Their timings are from 8 am to 8 pm (Monday to Friday) and on Saturdays from 8 am to 1 pm.
HDFC also has a customer care service offered online, which is through emails. Sending an email is nowadays, the most used way of communication. It is fast, efficient and to the point. This enables customers to ask their queries or issues in detail electronically. The Investor Service Centre (ISC) email ID is available in your account statement or the ISC list that is on the HDFC MF Transfer Customer Care page. You can send an email to HDFC MF Investor Service Centre (ISC), and it will be sent to the concerned department. They can then access the required information and respond to your issues without consuming much time. A general HDFC Mutual Fund Customer Care email id is available too- cliser@hdfcfund.com, through which the appropriate customer service expert will revert to you within 2 working days.
SMS’s are a great way to connect quickly, without any hassle of calling customer care and being put on hold. If you are someone who may prefer resolving your issues by receiving a call back from the customer care representatives, instead of waiting, then the SMS option is perfect for you. HDFC Mutual Fund has an SMS service where the customer can send an SMS and thus, request a call back. All you must do is send the SMS ‘HDFCMF’ to 56767 from your registered mobile number. You will receive a call back from customer service expert within 2 working days.
Forms are an easy and reliable way to provide information regarding your issues and requests. It is a systematic method that allows customer service representatives to exactly know what the customer is seeking for. This service is very convenient, as it allows you to process through it at any time as per your schedule. The HDFC Mutual Fund Asset Managing Committee offers yet another online service option, through which you can fill up the customer service form online and submit it. Once they receive your form, an HDFC Mutual Fund Customer care executive will get in touch with you within 2 working days.
HDFC Mutual Fund AMC are very responsible and efficient in their service. They give first preference to their customers grievances and resolve them immediately. However, in rare cases when a customer’s issue has not been addressed or resolved by the customer service representatives, the customer can directly contact the Investor Relation Officer who is the Executive Vice President and Head of Client Services. He is Mr. John Matthews and he can be contacted by addressing him in an email sent through the corporate email id- cliser@hdfcfund.com.
How can I get HDFC Mutual Fund Customer Care number?
HDFC Mutual Fund customer care has a toll-free number. Visit their official website and place the curser on ‘CONTACT US’ and then click on ‘Investor Communications and Grievances Redressal’. You will be directed to a page where the toll-free customer care number is given.
How to download HDFC Mutual Fund account statement?
You will have to type in your folio number, PAN, bank account number, a captcha code and then click on submit. Following this, your account statement will be displayed with an option to download.
How can I get HDFC Mutual Fund updated email id?
Go to HDFC Mutual Funds official website, under ‘My Profile’, select investor details and you can update your email id from there. Optionally, you can also contact your nearest branch and avail their assistance in updating your email id.
How can I login to HDFC Mutual Fund with folio number?
Go to HDFC Mutual Fund official website, click on ‘Login With HPIN’. Type in your folio number and HPIN. Your folio number for login, will be the first five digits of your folio number. In case it is your first time logging in, for safety reasons, your HPIN will reset and you will have to create an HPIN of your choice.
What is HDFC Mutual Fund office address?
HDFC Mutual Fund offices are all situated all around the country. You can search online for the nearest HDFC Mutual Fund branch.
